Welcome to Melissa Voyage. By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Orders and Payment
All purchases are accepted with payment via cash on delivery only. Payment must be made in full at the time of delivery. We do not accept any other payment methods.
2. Shipping and Delivery
We aim to deliver your items within the estimated time frame provided during the order process. Delivery times may vary depending on your location and other factors beyond our control. Please ensure that the delivery address provided is accurate and accessible.
3. Returns and Refunds
If you receive damaged or incorrect items, please contact us immediately. We will review your case and provide instructions for returning the item. Refunds or replacements will be processed after the returned item is received and inspected.
4. Product Information
We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, and appearance may occur due to lighting conditions and display settings.
5. Limitation of Liability
Melissa Voyage is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the purchased items.
6. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Continued use of our services after changes indicates your acceptance of the revised terms.
7. Contact Information
For any questions or concerns regarding these terms, please reach out to our customer support team at [email protected].